Tondra Richardson has over 20 years of experience in higher education. She holds a Bachelor of Business Management, a Master of Business Administration specialized in human resource management, and certificates in project management and marketing. Richardson is certified by the National Diversity Council as a diversity and inclusion practitioner and completed Cornell University’s diversity and inclusion certificate program. In addition to being a diversity and inclusion practitioner, Richardson’s areas of expertise include conflict resolution and risk management with over 15 years of experience in the Office of Dispute Management at University of Phoenix, where she worked closely with the Department of Education Ombudsman office, the Better Business Bureau, the Higher Learning Commission, and several loan guarantors. During her time with this office, she was also certified by the Association of Title IX Administrators as a Title IX Coordinator. Richardson currently sits on the Board for the Diversity Leadership Alliance, chairs the Education Committee for the Diversity Leadership Alliance, and is a member of the Arizona Multicultural Education Conference Planning Committee and the Arizona Hispanic Chamber of Commerce DATOS Research Committee. Most recently, Richardson was awarded the Diversity Leadership Alliance & Arizona Society for Human Resource Management Volunteer of the Year Award. Outside of work and her dedication to family, Richardson is passionate about giving back to her community through volunteering at numerous organizations serving women, youth, and homeless populations.