customer
- Technology
3 ways emotion AI elevates the customer experience
Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling…
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LastPass’ latest data breach exposed some customer information
LastPass has experienced another data breach, but this time, it exposed user data. According to a post from LastPass CEO…
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How designing with passion can redefine the customer experience
This article is part of a VB Lab Insights series paid for by Capital One. What possibilities arise when we…
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It feels like incredible customer service might be bad for the environment
It’s a good day when you get a free replacement for something broken. For me, it was a new controller.…
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Frontier Airlines no longer has customer support phone line
Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed…
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Frontier Airlines hangs up on customer service calls
“We’re experiencing unusually heavy call volume …” Think about all the times you’ve heard that in recent months as businesses…
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Frontier Airlines shut down its customer service phone line
Frontier, the budget-friendly airline that charges for everything from in-flight snacks to carry-ons, is looking to cut costs even more…
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How AI iteration can uplevel the customer experience
Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling…
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Report: In face of recession, 67% of businesses skip customer acquisition, turn to customer retention
Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling…
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Unbabel provides real-time, AI-driven multilingual support for live customer service agents
Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling…
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